- Information We Collect
- Device Information: When you visit our website, we automatically collect certain details about your device, such as IP address, browser type, device type, operating system, referring website URLs, and visit timestamps. This information is collected through cookies, small data files stored by your web browser.
-Order Information: When you make a purchase or attempt to do so, we collect the necessary personal details to fulfill your order. This includes your name, billing and shipping address, payment details, email address, and phone number.
We do not intentionally collect personal information from individuals under 18. If we mistakenly collect personal information from someone under 18, we will promptly delete it. If you think we may have collected personal information from someone under 18, please reach out to us at Support@famiilyshop.com
- How We Use Your Information
We collect information to enhance your browsing experience, improve our services, and fulfill your orders. Here's how we use your information:
- Processing and fulfilling orders, including payments and shipping.
- Communicating with you about orders, inquiries, and updates.
- Personalizing your shopping experience and suggesting relevant products or offers.
- Analyzing website usage, monitoring marketing campaigns, and enhancing website functionality.
- Detecting fraud, ensuring website security, and meeting legal obligations.
- Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Although no method of transmission over the internet or electronic storage is 100% secure, we implement industry-standard security practices and regularly review and enhance our security measures to safeguard your personal information.
- Sharing Your Information
We share your personal information with trusted third-party service providers to process payments, deliver orders, conduct analytics, and provide essential services. Here are some examples:
- Sale Management and Analytics:
We collaborate with a platform provider named Shopify to manage our online store and facilitate sales. We may also use services like Google Analytics to gather insights about website usage. These providers may collect information through cookies or tracking technologies.
- Payment gateway providers:
To securely process your payments, we share your personal information with payment gateway providers such as PayPal, Stripe, and Apple Pay.
- Shipping Companies:
We share your personal information, including shipping address, with shipping companies like USPS, UPS, and FedEx to ensure timely delivery of your orders.
These service providers are obligated to protect your personal information and are not allowed to use it for any other purpose than providing the requested services.
We may also share your personal information if required by law, to protect our legal rights, or in response to valid requests from public authorities.
- Cookies & Tracking Technologies
Do Not Track: Some Internet browsers, such as Internet Explorer, Firefox, and Safari, include the ability to transmit "Do Not Track" or "DNT" signals. Since uniform standards for "DNT" signals have not been adopted, our site does not currently process or respond to "DNT" signals.
- International Data Transfers
If you are located outside the country where our servers are located, your personal information may be transferred and processed in countries with different data protection laws. For example, if you are a customer from Australia or Canada, your personal information may be transferred to and processed in the United States of America. By using our website and providing your personal information, you consent to such transfers.
- Your Rights and Choices
You have certain rights regarding your personal information. These rights may include:
- Unsubscribe from Our Marketing Communications: To unsubscribe from our marketing emails and promotional materials, simply click the unsubscribe link in any of our email messages or contact us directly.
- Data Retention
- Contact Us
Famiilyshop is committed to safeguarding your privacy and ensuring the security of your personal information.